Water Supply

Attention: In response to the COVID-19 virus, the Board of Water Supply will be closing its offices to the public and will be reducing its daily administrative office hours. The field staff will not be conducting in-house inspections, meter and/or radio installations or repairs. Emergency leakage and lack of water will be prioritized. 

In case of emergency leaks or lack of water, please call the Board of Water Supply emergency number at (914) 668-7820. Thank you.

The Board of Water Supply owns and maintains approximately 105 miles of mains and 1,140 fire hydrants. Its primary responsibility is to provide an adequate supply of safe, potable water for domestic, industrial and fire-fighting purposes. All activities arise from and lead back to that simple mandate.

Individual functions include:

• Monitor water quality and treat with chlorine and other chemicals to ensure that it is safe to drink.
• Collect samples for analysis on a daily, weekly, monthly, quarterly or annual basis as required in order to comply with Part 5 of the New York State Sanitary Code.
• Prepare reports to be submitted to the local and / or State Health Department on a monthly, quarterly or annual basis also in compliance with the requirements of the Sanitary Code.
• Prepare and distribute Annual Water Quality Report to inform residents about the water they drink.
• Maintain, repair, or replace hydrants as needed.
• Make taps for domestic or industrial customers as required.
• Investigate main leaks and repair.
• Investigate service line leaks and repair leaking services from the main to the curb valve. (Customer is responsible from the curb valve to the meter.)
• Maintain or replace water meters to insure accurate billing.
• Conduct Annual Hydrant Flushing Program to remove sediments from the main.
• Conduct Valve Exercising Program as a means to evaluate defective valves in the system so they can be repaired or replaced. This will ensure proper operation in an emergency.
• Read meters and generate bills. Investigate cause of unusually high or low bills.

Documents, Forms and Fees

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