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1. Who is eligible to obtain a copy of a birth certificate?
2. Who is eligible to obtain a copy of a death certificate?
3. What are examples of eligible parties to obtain birth/death certificates that are not family.
4. Who is eligible to obtain a genealogy birth certificate copy?
5. Who is eligible to obtain a genealogy death certificate copy?

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1. Can a tank be abandoned in place or do I have to remove it?
2. Can I still work while the permit is being processed?
3. Do I need a permit for swimming pool?
4. Do I need a plumbing permit for a boiler (oil-fired or gas-fired)?
5. How do I file an anonymous complaint?
6. How do I get a permit?
7. How long is the permit good for?
8. How long will it take to receive a permit?
9. How many layers of roofing are permitted on a one or two-family dwelling?
10. How much does a permit cost?
11. How can I avoid unnecessary plan objections?
12. How do I file for a change of use?
13. I am having new siding put on my house; do I need a permit?
14. If I have a current building permit, why should I have to file for an additional permit to erect a wall sign?
15. I have been working/living in Mount Vernon for years, since when do I need a permit?
16. I intend on putting up a fence on my property; do I need a permit?
17. I intend to put a shed on my property, do I need permit?
18. I need to find out in what Zoning District my property/house is located?
19. I need to see if I have a copy of a Certificate of Occupancy or a Survey for my property. Where do I look for this?
20. Is a plumbing permit needed to clean out sewers and drains?
21. Is a plumbing permit needed to install a gas fired hot water heater?
22. I want to build a deck. Do I need a permit?
23. I want to install a patio in my yard, do I need a permit?
24. I will be replacing the roof on my house, do I need a permit?
25. The landlord has not made any repairs in my apartment so am I allowed to withhold rent?
26. The Landlord is not providing adequate heat in my apartment. What do I do?
27. What actions would be taken if a landlord/owner/tenant refuses to allow an inspector access to investigate a complaint?
28. What codes does the City of Mount Vernon use?
29. What is a Certificate of Occupancy and how do I get one?
30. What is a survey?
31. What is a task force inspection?
32. What is a vacancy inspection? When is it required?
33. What is the difference between a deck and a patio?
34. What is the largest penalty ever assessed a property owner by the courts for code violations in the City of Mount Vernon?
35. Where is the Department of Buildings located, what are the normal business hours and can I come in or talk to someone on the phone?
36. Whose ultimate responsibility is it to obtain a permit, the owner or the contractor?
37. Why can’t I park as many cars and trucks on my private property as I want?
38. Why does it take so long for a permit?
39. Why do I have to get a Certificate of Occupancy if my house was built in 1932 when Certificate of Occupancies were not required?
40. Why do I need a licensed Electrician or Plumber?
41. Why do I need a permit, drawings and a survey to fix a wall that came down?
42. Why do I need permits from the Department of Buildings?
43. Why do I need plans?
44. Why do I need to file a building permit to erect a fence?
45. Why does the good side of the fence have to face the neighbors?
46. Why should I have to file for a permit when I am making home improvements to my personal property?
47. Why should I insure the City of Mount Vernon when filing for permits?

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1. Can I pick up a birth or death certificate for my aunt, uncle, cousin, grand-daughter, etc?
2. I need to change the name of my child. What should I do?
3. I need to do a genealogical search. Can your office help me?

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1. What are the Firefighter Agility Test requirements?
2. What is the process for applying for a Civil Service job?
3. What is some advice for taking the Civil Service Examination Written Test?
4. What are the Police Agility Test requirements?
5. How can I obtain information on particular civil service examinations?
6. How can I tell when a particular test will be given by Mount Vernon Civil Service Commission?
7. Who uses Mount Vernon Civil Service Lists?

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1. What are the Firefighter Agility Test Requirements?
2. Why does the fire department respond to my house for a medical emergency?
3. What is an engine company and what do they do at a fire scene?
4. What is a ladder company & what do they do at a fire scene?
5. What are the various equipment on fire apparatuses?
6. Why does a fire engine come to my house when I have a medical emergency?
7. What does an Engine company do and what are their jobs on a fire scene?
8. What does a Ladder company do and what are their jobs on a fire scene?
9. What kind of tools and equipment is on the different trucks?
10. Why do firefighters break windows and cut a hole in the roof at a fire?
11. Why do firefighters cut holes in the walls at a fire?

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1. What is a full lead service line replacement?
2. What is the lifespan of the copper pipes?
3. Why might my service line need to be replaced?
4. Does the water coming to my home contain lead?
5. When is the deadline for the completion of the inventory compilation and reporting to the New York State Department of Health?
6. Are homeowners responsible for removing lead service lines on their property?
7. Do you have preferred plumbing and engineer referrals available?
8. Do I need permits for all lead service removal?

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1. I received a ticket and want to pay it. What do I do?
2. I received a parking ticket, but there was a problem with the street sign. What should I do?
3. I received a parking ticket because of a broken or fast meter, what should I do?
4. I received a ticket and wish to contest it. What do I do in order to plead not guilty?
5. What is a scofflaw?
6. Will I receive a penalty if I pay my summons late?

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1. I paid my bill in full. Why did I receive a bill with a previous balance?
2. When do I get a water bill?
3. Why did I get an estimated water bill?
4. What is an Automatic Meter Reading (AMR) Radio Frequency (RF)-based device?
5. How can I pay my water bill?
6. How do I request a final water bill?
7. How long will it take for my payment to be posted?
8. Who can I speak to about my water bill?