October 7, 2020
Dear Mount Vernon Resident,
Due to the significant failure of our primary billing server, your billing statement may contain “Additional Billing” previously paid. If you believe that your bill is incorrect, please contact the Board of Water Supply using one of the following methods:
Phone: (914) 668-7820
Once we have been notified of your inquiry, please disregard any “Additional Billing” and remit payment for “Current Charges” while we investigate and adjust any discrepancies.
We apologize for any inconvenience.
Carlton C. Spruill